Total quality : management, organization and strategy /
Evans, James R.
Total quality : management, organization and strategy / James R. Evans and James W. Dean, Jr. -- 3rd ed. -- Australia: South-Western, Thompson Learning., 2003.
vii, 399 p.: ill.; 23 cm.
Includes bibliographical references and index.
9789812544681
Total quality management.
Res 658.562 Ev15 2003
Total quality : management, organization and strategy / James R. Evans and James W. Dean, Jr. -- 3rd ed. -- Australia: South-Western, Thompson Learning., 2003.
vii, 399 p.: ill.; 23 cm.
Includes bibliographical references and index.
9789812544681
Total quality management.
Res 658.562 Ev15 2003