Level of implementation on accessibility compliance for PWDs among selected hotels in Muntinlupa City/ (Record no. 11628)

000 -LEADER
fixed length control field 02458nam a22002537a 4500
001 - CONTROL NUMBER
control field 11628
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260730103845.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) T 658 2022 456
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rizon, Emiliani R.
245 ## - TITLE STATEMENT
Title Level of implementation on accessibility compliance for PWDs among selected hotels in Muntinlupa City/
Statement of responsibility, etc. Emiliani R. Rizon.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Parañaque City:
Name of publisher, distributor, etc. Olivarez College,
Date of publication, distribution, etc. 2022.
502 ## - DISSERTATION NOTE
Dissertation note Master Thesis
520 ## - SUMMARY, ETC.
Summary, etc. People with disabilities should be entirely and intentionally included in all aspects of their communities. It is essential for integrating them into society and allowing them to fulfill their role in life so that they have access to whatever environment or conditions they require. Hospitality services, therefore, are required to create accessible environments for all individuals, regardless of their profile or capacity, which is particularly important for hotels that claim to be 5-Star and disabled-friendly and are accredited with such a designation. With this, the present study investigates the level of implementation on accessibility compliance for PWDS among selected hotels in Muntinlupa City by employing the accessibility principles by UNWTO and the criteria from Batas Pambansa 344 or the Accessibility Law and its relationship with the hotels' performance by utilizing a quantitative research design through a survey. It is found that the implementation of accessibility practices significantly correlates with the hotel's image and consumer patronage. However, findings revealed that the hotel does not thoroughly observe and implement accessibility practices as required by law; consequently, the hotel's image and patronage do not meet the expectations of the PWD market. Resultantly, this paper identifies strategies and practices to ensure accessibility compliance and enhance access and use of hotel facilities for PWD customers, as well as to further improve the hotel brand image as disabled-friendly and to contribute to the promotion of responsible, sustainable, and universally accessible tourism, which is geared toward achieving the 2030 Agenda for Sustainable Development of UNWTO.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Accessibility.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Universal Design.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Customer Service.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Tourism and Hospitality.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Disability.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Inclusive Tourism.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Theses/Dissertation
Location (call number prefix code) T 658 2022 456
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Date last seen Price effective from Koha item type
        Olivarez College Learning Resource Center Graduate School Library 07/30/2026   T 658 2022 456 07/30/2026 07/30/2026 Theses/Dissertation