Customer service training 101/ (Record no. 15391)

000 -LEADER
fixed length control field 00591nam a22002057a 4500
001 - CONTROL NUMBER
control field 15391
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260731013006.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240527t xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780814472903
040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) GSL 658.812 Ev23 2005
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Evenson, Renee.
245 ## - TITLE STATEMENT
Title Customer service training 101/
Statement of responsibility, etc. Renee Evenson.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New York;
Name of publisher, distributor, etc. AMACOM.,
Date of publication, distribution, etc. 2005.
300 ## - PHYSICAL DESCRIPTION
Extent (preliminary pages) ix, 207 p.;
Dimensions (cm) 24 cm.
500 ## - GENERAL NOTE
General note (includes bibliographical references and index) Includes bibliographical indexes.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry BUSINESS & ECONOMICS Industrial Management.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Location (call number prefix code) GSL 658.812 Ev23 2005
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        Olivarez College Learning Resource Center Graduate School Library 07/31/2026   GSL 658.812 Ev23 2005 C.1 GSL 000535 07/31/2026 1 07/31/2026 Books