Click to eat: (Record no. 9479)

000 -LEADER
fixed length control field 02736nam a22002537a 4500
001 - CONTROL NUMBER
control field 9479
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260730103744.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) T 647.94 2021 0087
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Borias, Mherlitte F.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Garcia, Ericka Loraine N.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Gonzales, Vanessa F.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Lagarto, Alexis Rai D.
245 ## - TITLE STATEMENT
Title Click to eat:
Sub Title customer satisfaction on the use of mobile food delivery application in Parañaque City/
Statement of responsibility, etc. Mherlitte F. Borias, Ericka Loraine N. Garci, Vanessa F. Gonzales, Alexis Rai D. Lagarto.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Parañaque City:
Name of publisher, distributor, etc. Olivarez College,
Date of publication, distribution, etc. 2021
502 ## - DISSERTATION NOTE
Dissertation note Undergraduate Thesis
520 ## - SUMMARY, ETC.
Summary, etc. This study was conducted to determine the customer level of satisfaction in the residents of Parañaque City in using mobile food delivery applications. The number of people who use delivery apps and their social impact has grown. Fifty participated in the online survey who were selected using non-random purposive sampling. A questionnaire developed by the researchers was used to gather data with Cronbach alpha of.96., mean, t-test, and analysis of variance were performed to treat data. There were no significant differences between the customer level of satisfaction and customer perceived level of importance in using mobile food delivery applications when grouped accordingly. The study findings showed a mean = 3.57 (SD = 0.594) of customer level of satisfaction in terms of the transaction process that means very much satisfied. Customer satisfaction, with easy to access (mean = 3.72, SD = 0.536), over-all experience Mean=3.70 (SD = 0.505), and convenience mean = 3.66 (SD = 0.519) increased satisfaction with the mobile food delivery services. The impact of delivery app use factors on customers' level of importance in terms of an application interface (mean = 3.64, SD = 0.626) means very much important. Application interface and the customer perceived level of importance in terms of customer engagement was mean = 3.60 (SD = 0.649) which means very much important. Customers' level of importance in terms of the application interface, ease to use, and mean = 3.72 (SD = 0.573) got the highest mean score. Customers' level of importance in terms of customer engagement, helpful mean=3.66(SD=0.626) got the highest mean score. Filipinos are famed for their culinary prowess. Delivery apps which changed everyone's life forever, food delivery applications will deliver meals and even groceries to your door. These apps are made to make our lives easier.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Customer satisfaction.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Mobile phone.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Mobile phone delivery applications.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Theses/Dissertation
Location (call number prefix code) T 647.94 2021 0087
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Date last seen Price effective from Koha item type
        Olivarez College Learning Resource Center General Reference And Serial Section 07/30/2026   T 647.94 2021 0087 07/30/2026 07/30/2026 Theses/Dissertation