Appraisement of Olivarez College canteens along operations standards: (Record no. 9482)

000 -LEADER
fixed length control field 02281nam a22002777a 4500
001 - CONTROL NUMBER
control field 9482
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260730103744.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 221027t xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) T 647.94 2019 0084
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Capistrano, Aldie A.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Algarne, Aldrin Rave C.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Buensuceso, Ma. Nerie Rose T.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Atienza, Larah Mae J.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kato, Hiromasa S.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Corpin, Katerine Jane V.
245 ## - TITLE STATEMENT
Title Appraisement of Olivarez College canteens along operations standards:
Sub Title geared towards 6s in action/
Statement of responsibility, etc. Aldie A. Capistrano, Aldrin Rave C. Algarne, Ma. Nerie Rose T. Buensuceso, Larah Mae J. Atienza, Hiromasa S. Kato, Katerine Jane V. Corpin.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Parañaque City:
Name of publisher, distributor, etc. Olivarez College,
Date of publication, distribution, etc. 2019
502 ## - DISSERTATION NOTE
Dissertation note Undergraduate Thesis
520 ## - SUMMARY, ETC.
Summary, etc. The study aimed to determine the relationship of the service quality dimensions in the operational standards of the different satellite canteens of Olivarez College. The paper utilized a descriptive research design. Participants of the study were composed of customers, management and canteen staff from the satellite canteens of the school totaled to 100 respondents. Data were gathered through the use of questionnaires and were statistically treated using t-test upon clustering the two groups which are the respondent categories and satellite canteens. The study utilized the SERVQUAL model modifying eight dimensions namely management and operations, services, staff attitude, facilities, ambience, pricing,food selection, quality, safety and sanitation. The study reveals that when the mean scores were treated, the results showed that there is significant difference in the assessment of the respondents when grouped according to respondent categories, thus, the null hypothesis is rejected. On the other hand, there is no significant difference in the assessment of the respondents when grouped according to the satellite canteen,thus,the null hypothesis is accepted. Findings of the study are the bases for the development of 6S standard mechanism for the satellite canteens of Olivarez College
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry SEVQUAL model.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Satellite canteen.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry 6s standard mechanism.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Theses/Dissertation
Location (call number prefix code) T 647.94 2019 0084
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Date last seen Price effective from Koha item type
        Olivarez College Learning Resource Center General Reference And Serial Section 07/30/2026   T 647.94 2019 0084 07/30/2026 07/30/2026 Theses/Dissertation