Employee performance on shared service and its determinants: (Record no. 9502)

000 -LEADER
fixed length control field 02612nam a22002057a 4500
001 - CONTROL NUMBER
control field 9502
003 - CONTROL NUMBER IDENTIFIER
control field OCLRC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260730103745.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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040 ## - CATALOGING SOURCE
Original cataloging agency OCLRC
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number (Call Number) T 658 2020 370
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Manalo, Cherry Gomez-
245 ## - TITLE STATEMENT
Title Employee performance on shared service and its determinants:
Sub Title towards operational improvement/
Statement of responsibility, etc. Cherry Gomez-Manalo.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Parañaque City:
Name of publisher, distributor, etc. Olivarez College,
Date of publication, distribution, etc. 2020.
502 ## - DISSERTATION NOTE
Dissertation note Master Thesis
520 ## - SUMMARY, ETC.
Summary, etc. Findings reveal that Out the 11 competencies, there are 7 competencies that are in low mastery. The identified least mastered competency per content topic of Grade 7 Mathematics In line with the findings of the study, the following recommendations are made. Teachers should continue used different interventions that will address the least mastered competencies of the students in Mathematics, result of this study would serve as a basis for the formulation of different interventions that will address the contributing factors that affect the performance of the students in Mathematics. Different contributing factors would serve as a guide to the teachers so that these factors will not give a negative contribution to the achievement of the students in Mathematics. This study used quantitative descriptive correlation research method using survey questionnaire among one hundred and fifteen (115) active employees of Western Digital Company Shared Service Centre in Laguna Technopark, Binan, Laguna. The statistical treatment used were weighted mean, analysis of variance (ANOVA) and Pearson r. Findings revealed that the employees performed on a medium level in obtaining their invoice targets along data entry, while high on exception and reconciliation, however, low in payment processing. Orientation and training, skills, motivation, workload, commitment and work values and resources affect their company's performance. There is no significant difference in the perceptions on the factors affecting company's performance among respondents when grouped according to their position and/or designation, while there established difference in terms of nature of their work. Hence, there is a significant relationship between the employees' performance and the identified factors affecting it. Thus, operational improvement in the form of assessment measures and mechanism was proposed to address identified issues and concerns in the employees' performance in the Shared Service industry.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Employee performance.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Subject Entry Laguna Technopark.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Theses/Dissertation
Location (call number prefix code) T 658 2020 370
Holdings
Withdrawn status Lost status Piece physical condition (Damaged Status) Use restrictions Not for loan Home library Current library (holdingbranch) Date acquired Total checkouts Full call number Date last seen Price effective from Koha item type
      Restricted access Not for loan Olivarez College Learning Resource Center Graduate School Library 07/30/2026   T 658 2020 370 07/30/2026 07/30/2026 Theses/Dissertation