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Quality management system in FastCat RO-RO vessels operation: grounds to sustainable quality management mechanism system/ Cimafranca Emari.

By:

Emari, Cimafranca

Material type:

TextPublication details: ParanÌaque City: Olivarez College, 2022.Subject(s):

DDC classification:

T 658 2022 491

Dissertation note: Master Thesis Summary: This study intended to develop a Sustainable Quality Management Mechanism System that will help the Archipelago Philippine Ferries Corporation (FastCat) RO-RO vessels to have a quality service and to attain operational excellency. The researcher used a quantitative research method and descriptive statistics to interpret and analyze the result from respondents which was the employees of FastCat around the Philippines. Results will show that the degree of implementation of quality management system in FastCat RO-RO vessels and the impact of quality management system of FastCat RO-RO to its operations and performance. The respondents will be grouped according to demographics. The researcher decided to implement a sustainable quality management mechanism that will be used by Archipelago Philippine Ferries Corporation and its FastCat RO-RO vessels.

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	Theses/Dissertation	Graduate School Library	Olivarez College Learning Resource Center			T 658 2022 491 (Browse shelf(Opens below))					Available

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Master Thesis

This study intended to develop a Sustainable Quality Management Mechanism System that will help the Archipelago Philippine Ferries Corporation (FastCat) RO-RO vessels to have a quality service and to attain operational excellency. The researcher used a quantitative research method and descriptive statistics to interpret and analyze the result from respondents which was the employees of FastCat around the Philippines. Results will show that the degree of implementation of quality management system in FastCat RO-RO vessels and the impact of quality management system of FastCat RO-RO to its operations and performance. The respondents will be grouped according to demographics. The researcher decided to implement a sustainable quality management mechanism that will be used by Archipelago Philippine Ferries Corporation and its FastCat RO-RO vessels.

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