01850nam a22001817a 450000100060000000300060000600500170001200800410002904000100007008200230008010000190010324501380012226000480026050200250030852012850033370000230161870000270164110291OCLRC20260730103807.0230217t        xxu||||| |||| 00| 0 eng d  aOCLRC  aT 647.94 2006 0005  aWang, Ren Yuan  aA study of the customer satisfaction in fast food chains along Parañaque/cRen Yuan Wang, Gary Joy D. Tigno, Tiglaw Gungon Marilou.  aParañaque City;bOlivarez College,c2006.  aUndergraduate Thesis  aSTATEMENT OF THE PROBLEM    The purpose of this study is to find out how the fast food establishments along provide a satisfactory service to their customers.    Specially, it endeavored to answer the following questions:    1. Why do the respondents go to fastfood establishments along Parañaque?    2. How do the respondents observe the assets of the establishment in Satisfying guests?    3. How effective are the services of the fastfood establishment along Parañaque?    4. What are the common problems met/encountered by the respondents in a fastfood industry?    5.What problems do the respondents observe that the fastfood establishments are dealing with regards their services?    6. What training programs should be given by the fastfood establishments along Parañaque to their employees and personnel for customer satisfaction?    RESEARCH METHOD    The qualitative method of research was used in this study. Specially, it I was used in the survey and documentary analysis to come up with an objective description of a customer satisfaction along Parañaque.    SUBJECTS OF THE STUDY    This study involved seven fast food along Parañaque, McDonalds, JOLLIBEE, KFC, Chowking, Shakey's, PizzaHut, Greenwich, which were categorized as fast food in Parañaque.    aTigno, Gary Joy D.  aMarilou, Tiglao Gungon