McMains, Michael J.  <br/><br/>Crisis negotiations:  managing critical incidents and hostage situations in law enforcement and corrections/ Michael J. McMains and Wayman C. Mullins.  -- 5th ed.   -- USA:  Elsevier, Inc.,  2014. <br/>xx, 568 p.:  ill.;  24 cm. <br/><br/> Includes bibliographical indexes.  <br/><br/><label>ISBN: </label>9781455776474 <br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Hostage negotiations.<br/>Law enforcement.<br/><br/><label>Dewey Class. No.: </label>Res 363.223 M2274 2014