TY - BOOK AU - McMains, Michael J. AU - Mullins, Wayman C. TI - Crisis negotiations: managing critical incidents and hostage situations in law enforcement and corrections SN - 9781455776474 U1 - Res 363.223 M2274 2014 PY - 2014/// CY - USA PB - Elsevier, Inc. KW - Crisis management KW - Hostage negotiations KW - Law enforcement N1 - Includes bibliographical indexes. ER -