Baluyot, Michael Bhobet B. <br/><br/>Quality service management in  tourism and hospitality/ Michael Bhobet B. Baluyot.  -- Intramuros, Manila:  Mindshapers Co., Inc.,  2021. <br/>viii, 141 p.  Ill.  23 cm. <br/><br/> Includes bibliographical references . <br/><br/><label>ISBN: </label>9786214063321 <br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism -- Management.<br/>Hospitality industry -- Management.<br/><br/><label>Dewey Class. No.: </label>Fil 338.4791068 B198 2021