@book{11070,
	author = {Turban, Efraim  and Rainer, R. Kelly},
	title = {Introduction to information technology /},
	publisher = {John Wiley & Sons, Inc.,},
	year = {2003. },
	address = {New York:},
	edition = {2nd ed. },
	note = {Includes bibliographical references and index. }
}