Sommerville, Kerry L. Hospitality employee management and supervision : concepts and practical applications / Kerry L. Sommerville. -- New Jersey: John Wiley & Sons, Inc., 2007. xv, 344 p.: ill.; 24 cm. Includes index. ISBN: 9780471745228 Subjects--Topical Terms: Hospitality industry -- Personnel management. Dewey Class. No.: Res 647.94068 So558 2007