Michelli, Joseph A. <br/><br/>The starbucks experience:  5 Principles for turning ordinary into ectraordinary/ Michelli, Joseph S.  -- New York, New York:  MCGRAW-Hill,  2007. <br/>208 p.:  ill.;  22 cm. <br/><br/> Include bibliographical references and index. <br/><br/><label>ISBN: </label>0-07-147784-5 <br/><br/><label>Subjects--Topical Terms: </label><br/>Starbucks Coffee Company.<br/>Success in Business-- handbooks, manuals, etc.<br/><br/><label>Dewey Class. No.: </label>GR 658 M582 2007