TY - BOOK AU - Brenman, Lynne. TI - Business etiquette for the 21st century: what to do- and what not to do SN - 074992330X U1 - GSL 395 B751 2003 PY - 2003/// CY - London PB - Piatkus Books Ltd. KW - Business etiquette N1 - Includes bibliographical references and indexes ER -