TY - BOOK AU - Andres, Tomas Quintin Donato TI - Total quality management in the Philippine industrial setting: a manual SN - 971-8967-41-9 U1 - GR 658.4013 An 256 1996 PY - 1996/// CY - Quezon City PB - Giraffe books KW - Total quality management N1 - Includes bibliographical references ER -