@book{14858,
	author = {Mosura, Carmel A. Tongo. and Mosura, Marjorie May T.},
	title = {Office procedures in the global environment/},
	publisher = {Great Books Publishing.,},
	year = {2004.},
	address = {Quezon City, Philippines;},
	note = {Includes bibliographical references and appendices.}
}