Russell, Roberta S. <br/><br/>Operations management / Roberta S. Russell and Bernard W. Taylor III.  -- Singapore:  Pearson Education, Inc.,  2003. <br/>xx, 824 p.:  ill.;  26 cm. <br/><br/> includes bibliographical references and index. <br/><br/><label>ISBN: </label>9789812470492 <br/><br/><label>Dewey Class. No.: </label>Res 658.5 R911 2003