@book{15262,
	author = {Bovee, Courtland L. and Thill, John V.},
	title = {Business communication today/},
	publisher = {Pearson Education (Asia) Pte Ltd.,},
	year = {2010.},
	address = {Singapore;},
	edition = {10th ed.},
	note = {Includes bibliographical references, appendices and indexes.}
}