Locker, Kitty O. <br/><br/>Business communication:  building critical skills/ Kitty O. Locker and Stephen Kyo Kaczmarek.  -- Boston;  McGraw-Hill Irwin.,  2003. <br/>xxi, 582 p.;  ill.  26 cm. <br/><br/> Includes bibliographical references and indexes. <br/><br/><label>ISBN: </label>0071230408 <br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/><br/><label>Dewey Class. No.: </label>GSL 658.45 L79 2003