TY  - BOOK
AU  - Locker, Kitty O.
AU  - Kaczmarek, Stephen Kyo.
TI  - Business communication: building critical skills
SN  - 0071230408
U1  - GSL 658.45 L79 2003 
PY  - 2003///
CY  - Boston
PB  - McGraw-Hill Irwin.
KW  - Business communication
N1  - Includes bibliographical references and indexes
ER  -