Binghay, Virgel C. <br/><br/>Enhancing quality customer service:  for micro, small and medium enterprises/ Virgel C. Binghay  -- Antipolo City, Philippines;  VCB Research and Publications.,  2007. <br/>ix, 156 p.;  ill.  24 cm. <br/><br/> Includes bibliographical references and indexes. <br/><br/><label>ISBN: </label>9789719336020 <br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/><br/><label>Dewey Class. No.: </label>GSL 658.8 B513 2007