TY  - BOOK
AU  - Binghay, Virgel C.
TI  - Enhancing quality customer service: for micro, small and medium enterprises
SN  - 9789719336020
U1  - GSL 658.8 B513 2007 
PY  - 2007///
CY  - Antipolo City, Philippines
PB  - VCB Research and Publications.
KW  - Customer services
N1  - Includes bibliographical references and indexes
ER  -