Mitchell, Jack <br/><br/>Hug your customers /  the proven way to personalize sales and achieve astounding results. Jack Mitchell.  -- Hachette, New York:  Hyperion Books.,  2003. <br/>xvi, 283 p.:  ill.  21 cm. <br/><br/><label>ISBN: </label>9781401300340 <br/><br/><label>Dewey Class. No.: </label>Res 658.812 M692 2003