Evans, James R. <br/><br/>Total quality management / James R. Evans and William M. Lindsay.  -- 10th ed.  -- Singapore:  Cengage Learning Asia Pte Ltd.,  2019. <br/>xx, 701, p.:  ill.;  26 cm.  <br/><br/> Includes index.  <br/><br/><label>ISBN: </label>9789814834797 <br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management. <br/><br/><label>Dewey Class. No.: </label>Res 658.4 E9242 2019