TY  - BOOK
AU  - Evans, James R.
AU  - Lindsay, William M. 
TI  - Total quality management
SN  - 9789814834797
U1  - Res 658.4 E9242 2019 
PY  - 2019///
CY  - Singapore
PB  - Cengage Learning Asia Pte Ltd.
KW  - Total quality management.
N1  - Includes index.
ER  -