01445nam a22001937a 450000100060000000300060000600500170001200800410002904000100007008200190008010000220009924501460012126000510026750200180031852008630033665000080119965000130120765000310122015786OCLRC20260731013017.0240603t xxu||||| |||| 00| 0 eng d aOCLRC aT 658 2022 491 aEmari, Cimafranca aQuality management system in FastCat RO-RO vessels operation:bgrounds to sustainable quality management mechanism system/cCimafranca Emari. aParañaque City:bOlivarez College,c2022. aMaster Thesis aThis study intended to develop a Sustainable Quality Management Mechanism System that will help the Archipelago Philippine Ferries Corporation (FastCat) RO-RO vessels to have a quality service and to attain operational excellency. The researcher used a quantitative research method and descriptive statistics to interpret and analyze the result from respondents which was the employees of FastCat around the Philippines. Results will show that the degree of implementation of quality management system in FastCat RO-RO vessels and the impact of quality management system of FastCat RO-RO to its operations and performance. The respondents will be grouped according to demographics. The researcher decided to implement a sustainable quality management mechanism that will be used by Archipelago Philippine Ferries Corporation and its FastCat RO-RO vessels. aQM. aQuality. aQuality Management System.