03051nam a22002897a 4500 16882 OCLRC 20260731013047.0 260408t xxu||||| |||| 00| 0 eng d OCLRC T 658 2022 0141 Paimalan, Juvelyn C. Sustaining existing operational process amidst pandemic: a case study on motorcycle parts and repair services/ Juvelyn C. Paimalan, Jiansheng Du, Nika Mel A. Esposado, Alice R. Gerosaga, & Kyla M. Teodoro. Parañaque City: Olivarez College, 2022. Undergraduate thesis. This study sought to identify the sustaining existing operational process of MPRSI amidst the pandemic. It is aimed specifically to (1) Determine the challenges and issues that arise amidst the pandemic that MPRSI encountered along the following aspects of operations management: operational hours, customers accommodation, the delivery performance of suppliers, and workforce reduction, (2) Examine the impact of the identified challenges and issues, (3) Determine the business, (4) Determine if there a significance difference on the aspect of operations management when MPRSI are group accordingly and (5) Develop business operational plan intended for MPRSI in new normal. This research is a case study under mixed method design and aimed to compare if there is a significant difference in the aspect of operations management when the respondents are grouped according to their business enterprise. The twenty participants were selected through a purposive, non-random sampling technique that is filtered via specific criteria. Researcher-made interviews and survey questionnaires were used to gather necessary data wherein questionnaires were validated by the experts. Qualitative data are gathered through in-depth online interviews and journal writing while quantitative data was calculated using Microsoft Excel and IBM SPSS with precise mean value and p value to identify the significant difference of the variables and collected online by google forms. Results show that participants agree that business enterprises encountered challenges amidst the pandemic along the aspect of operations management. In operational hours, participants of the study agree with an overall mean of 3.35. In customers' accommodation, with a mean of 2.99. In the delivery performance of the supplier, with a mean of 3.35. In workforce reduction, with a mean of 2.99. Given the data, researchers conclude that the result is significant at p<0.05 with a p-value of 0.00002571. Thus, there is a significant difference in the aspect of operations management when MPRSI are grouped accordingly. pandemic motorcycle parts and repair services industry operations management challenges business intervention Du, Jiansheng, Esposado, Nika Mel A. Gerosaga, Alice R. Teodoro, Kyla M. THES T 658 2022 0141 16882 16882 0 0 0 0 LRC GR 2026-07-31 0 T 658 2022 0141 2026-07-31 01:30:47 2026-07-31 THES