Presenting service: the ultimate guide for the foodservice professional/ Lendal H. Kotschevar and Valentino Luciani. -- 2nd ed. -- Hoboken, New Jersey: John Wiley & Sons, 2007. x, 255 p.: ill.; 28 cm.
Includes appendix, bibliographical references, glossary and index.
978-0-471-47578-1
Food service. Food service employees- Training of.