TY  - BOOK
AU  - Cassell, Kay Ann
AU  - Hiremath, Uma 
TI  - Reference and information services in the 21st century: an introduction
SN  - 978856047784
U1  - Res 025.52422 C355 2011 
PY  - 2011///
CY  - London
PB  - Facet Publishing.
KW  - References services (Libraries)
N1  - Includes bibliographical references and index
ER  -