TY - BOOK AU - O'Hara, Francis TI - Be my guest: English for the hotel industry SN - 978-0-521-77688-2 U1 - GR 647.94068 Oh15 2002 PY - 2002///. CY - Cambridge, United Kingdom PB - Cambridge University Press. KW - Hotel front desk personnel- Handbooks, manuals, etc. KW - Hotel management- handbooks, manuals, etc N1 - Teacher's book. ER -