Roldan, Amelia Samson <br/><br/>Handbook on front office operations:  guide for front office personal and students of hospitality operations./ Amelia Samson Roldan  -- Paranaque City:  AR Skills Development and Management Services,  2004. <br/>126 p.;  25 cm.  <br/><br/> Includes glossary. <br/><br/><label>ISBN: </label>971-921-37-4-4 <br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel -- Handbooks, manuals, etc. <br/>Hotel management -- handbooks, manuals etc. <br/><br/><label>Dewey Class. No.: </label>GR 647.94068 R643 2004