TY  - BOOK
AU  - Roldan, Amelia Samson
TI  - Handbook on front office operations: guide for front office personal and students of hospitality operations.
SN  - 971-921-37-4-4
U1  - GR 647.94068 R643 2004 
PY  - 2004///
CY  - Paranaque City
PB  - AR Skills Development and Management Services
KW  - Hotel front desk personnel -- Handbooks, manuals, etc.
KW  - Hotel management -- handbooks, manuals etc.
N1  - Includes glossary
ER  -