@book{2966,
	author = {Kendall, Kenneth E. and Kendall, Julie E.},
	title = {Systems analysis and design /},
	publisher = {Prentice hall, Simon & Schuster (Asia) Pte Ltd.,},
	year = {1997.},
	address = {Singapore:},
	edition = {3rd ed.},
	note = {Includes index. }
}