TY - BOOK AU - Arnold, Mary TI - Effective communication techniques for child care SN - 1401856837 U1 - Res 362.712 Ar641 2005 PY - 2005///. CY - New York PB - Thomson Delmar Learning. KW - Day care centers -- Administration. KW - Child care services -- Administration. KW - Communication in management N1 - Includes index ER -