TY  - BOOK
AU  - Kelly, Diane L.
TI  - Applying quality management in healthcare: a process for improvement
SN  - 1567932061
U1  - Res 362.10685 K295 2003 
PY  - 2003///
CY  - Chicago
PB  - Health Administration Press
KW  - Medical care -- Quality control.
KW  - Health services administration.
KW  - Total quality management
N1  - Includes index
ER  -