TY - BOOK AU - Dilenschneider, Robert L. TI - Power and influence: mastering the art of persuasion SN - 0136833276 U1 - GC 659.2 D571 1990 PY - 1982/// CY - NY PB - Prentice-Hall Press KW - Public relations KW - persuasion N1 - Includes index ER -