Locker, Kitty O. Business communication : building critical skills / Kitty O.Locker and Stephen Kyo Kaczmarek. -- 3rd ed. -- Boston: The McGraw-Hill Companies., 2007. xxvi, 559 p.: col. ill.; 27 cm. Includes index. ISBN: 9780071106948 Subjects--Topical Terms: Business communication.Dewey Class. No.: Res 651.7 L796 2007