TY  - BOOK
AU  - Locker, Kitty O.
AU  - Kaczmarek, Stephen Kyo
TI  - Business communication: building critical skills 
SN  - 9780071106948
U1  - Res 651.7 L796 2007 
PY  - 2007///
CY  - Boston
PB  - The McGraw-Hill Companies.
KW  - Business communication
N1  - Includes index
ER  -