Kasavana, Michael L. <br/><br/>Managing front office operations / Michael L. Kasavana and Richard M. Brooks.   -- 7th ed.   -- USA:  Educational Institute of American Hotel and Lodging Association.,  2005. <br/>xi, 645 p.:  ill.;  23 cm. <br/><br/> Includes index. <br/><br/><label>ISBN: </label>9780866122658 <br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.<br/><br/><label>Dewey Class. No.: </label>Res 647.94068 K15 2005