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  <titleInfo>
    <title>Front office operations</title>
  </titleInfo>
  <name type="personal">
    <namePart>Dix, Colin</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Baird, Chris</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Singapore</placeTerm>
    </place>
    <publisher>Pearson Education South Asia Pte, Ltd.</publisher>
    <dateIssued>1998</dateIssued>
    <edition>4th ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>v, 218 p.: ill.; 24 cm. </extent>
  </physicalDescription>
  <note type="statement of responsibility">Colin Dix and Chris Baird.</note>
  <note>Includes index.</note>
  <subject>
    <topic>Hotel management -- Handbooks, manuals, etc</topic>
  </subject>
  <subject>
    <topic>Receptionists -- Handbooks, manuals, etc</topic>
  </subject>
  <subject>
    <topic>Hotels -- Great Britain -- Employees -- Handbooks, manuals, etc</topic>
  </subject>
  <classification authority="ddc">Res 647.94068 D642 1998</classification>
  <identifier type="isbn">9812471227</identifier>
  <recordInfo>
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    <recordCreationDate encoding="marc">170110</recordCreationDate>
    <recordChangeDate encoding="iso8601">20260730084026.0</recordChangeDate>
    <recordIdentifier source="OCLRC">6612</recordIdentifier>
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