TY  - BOOK
AU  - Evans, James R.
AU  - Lindsay, William M.
TI  - Total quality management
SN  - 9789814633314
U1  - Res  658.4 E9234 2014 
PY  - 2014///
CY  - Philippines
PB  - South Western
KW  - Total quality management
N1  - includes bibliographical references and index
ER  -