toward risk management program Dumol, Dolly Maries S. creator text xxu Parañaque City Olivarez College 2018 monographic eng

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This study aimed to identify field-related human errors among aviation personnel in relation to training development, technology utilization and policy implementation. The descriptive method was employed in this study using survey questionnaire among three groups of Air Navigation Personnel (ANP), namely: The Communication Handling Unit, the Data Handling Unit and the Equipment Handling Unit. Findings showed that the ANP usually commit errors on following instruction, delivering information and coordination caused by lack of technical skill on equipment operation brought by little experience and at times inability to follow protocols. There established a significant relationship between the committed field-related human errors with technology utilization and communication, but with no connection at all with their training opportunities, performance management, benefits and compensation, and relations, welfare and fulfillment. The results led to designing a Risk Management Program to mitigate identified errors and ensure safety in Philippine Aviation Industry. Dolly Maries S. Dumol. Master Thesis Human errors Training development Technology utilization Risk management program T 650 2018 OCLRC 230131 20260730103753.0 9781