000			01912nam a22002057a 4500
001			10291
003			OCLRC
005			20260730103807.0
008			230217t xxu||||| |||| 00| 0 eng d
040			_aOCLRC
082			_aT 647.94 2006 0005
100			_aWang, Ren Yuan
245			_aA study of the customer satisfaction in fast food chains along Parañaque/ _cRen Yuan Wang, Gary Joy D. Tigno, Tiglaw Gungon Marilou.
260			_aParañaque City; _bOlivarez College, _c2006.
502			_aUndergraduate Thesis
520			_aSTATEMENT OF THE PROBLEM The purpose of this study is to find out how the fast food establishments along provide a satisfactory service to their customers. Specially, it endeavored to answer the following questions: 1. Why do the respondents go to fastfood establishments along Parañaque? 2. How do the respondents observe the assets of the establishment in Satisfying guests? 3. How effective are the services of the fastfood establishment along Parañaque? 4. What are the common problems met/encountered by the respondents in a fastfood industry? 5.What problems do the respondents observe that the fastfood establishments are dealing with regards their services? 6. What training programs should be given by the fastfood establishments along Parañaque to their employees and personnel for customer satisfaction? RESEARCH METHOD The qualitative method of research was used in this study. Specially, it I was used in the survey and documentary analysis to come up with an objective description of a customer satisfaction along Parañaque. SUBJECTS OF THE STUDY This study involved seven fast food along Parañaque, McDonalds, JOLLIBEE, KFC, Chowking, Shakey's, PizzaHut, Greenwich, which were categorized as fast food in Parañaque.
700			_aTigno, Gary Joy D.
700			_aMarilou, Tiglao Gungon
942			_cTHES _jT 647.94 2006 0005
999			_c10291 _d10291