000			01968nam a22002297a 4500
001			11626
003			OCLRC
005			20260730103845.0
008			240117t xxu||||| |||| 00| 0 eng d
040			_aOCLRC
082			_aT 658 2023 479
100			_aAgcaoili, Carol D.
245			_aThe level of implementation of the quality management system (QMS) in IOLCOS maritime agencies far east, incorporated/ _bassessment tool development leading to international organization _cCarol D. Agcaoili.
260			_aParañaque City: _bOlivarez College, _c2023.
502			_aMaster Thesis
520			_aThis study focused on the interrelationships of the quality management system at IOLCOS Maritime Agencies Far East, Inc. This research will take us into the requirements and policies of business, small and medium enterprises, private and public business sectors, future researchers, and others involved in maritime and shipping activities. This study aimed to evaluate the level of implementation of the quality management system at IOLCOS Maritime Agencies Far East, Inc. The purpose of this research is to determine whether there is a significant difference in the level of implementation of the quality management system when compared according to the profiles of the respondents. This study used the descriptive and correlation design using survey and interview as the primary means of gathering data. Therefore, as perceived by the respondents, the customer focus, leadership, engagement of people, process approach, continuous improvement, evidence-based decision making, and relationship management were interpreted very much effective. This study aimed to comprehensively connect the seven quality management principles of ISO 9001:2015 to the significant knowledge management principles.
650			_aQuality Management System.
650			_aSeven Principles of QMS.
650			_aEffectiveness.
650			_aISO 9001:2015.
942			_cTHES _jT 658 2023 479
999			_c11626 _d11626