000 00615nam a22002057a 4500
001 14613
003 OCLRC
005 20260730115610.0
008 240430t xxu||||| |||| 00| 0 eng d
020 _a9789814272520
040 _aOCLRC
082 _aGSL 658 Ev1 2009
100 _aEvans, James R.
245 _aQuality and performance excellence:
_bmanagement, organization, and strategy/
_cJames R. Evans.
250 _a5th ed.
260 _aSingapore:
_bCengage Learning, Inc.,
_c2009.
300 _ax, 502 p.;
_bill.
_c23 cm.
500 _aIncludes bibliographical indexes.
942 _cBOOK
_jGSL 658 Ev1 2009
999 _c14613
_d14613