000 00683nam a22002177a 4500
001 14800
003 OCLRC
005 20260730115616.0
008 240506t xxu||||| |||| 00| 0 eng d
020 _a9814126098
040 _aOCLRC
082 _aGSL 658 P396 2000
100 _aPeppers, Don.
245 _aThe one to one manager:
_breal-world lessons in customer relationship management/
_cDon Peppers; Martha Rogers.
260 _aNew York:
_bCaptone Publishing Limited.,
_c2000.
300 _axiv, 268 p.;
_c19 cm.
500 _aIncludes bibliographical indexes.
650 _aCustomer relations management.
700 _aRogers, Martha.
942 _cBOOK
_jGSL 658 P396 2000
999 _c14800
_d14800