000 00808nam a22002537a 4500
001 15119
003 OCLRC
005 20260731012958.0
008 240521t xxu||||| |||| 00| 0 eng d
020 _a9780136087427
040 _aOCLRC
082 _aRes 658.562 Su645 2009
100 _aSummers, Donna C. S.
245 _aQuality management :
_bcreating and sustaining organizational effectiveness /
_cDonna C. S. Summers.
250 _a2nd ed.
260 _aNew Jersey:
_bPearson Education.,
_c2009.
300 _axiv, 574 p.:
_bill.;
_c24 cm.
500 _aincludes bibliographical references and index.
650 _aOrganizational effectiveness.
650 _aQuality control.
650 _aTotal quality control.
650 _aTotal quality management.
942 _cBOOK
_jRES 658.562 Su645 2009
999 _c15119
_d15119