000 00591nam a22002057a 4500
001 15391
003 OCLRC
005 20260731013006.0
008 240527t xxu||||| |||| 00| 0 eng d
020 _a9780814472903
040 _aOCLRC
082 _aGSL 658.812 Ev23 2005
100 _aEvenson, Renee.
245 _aCustomer service training 101/
_cRenee Evenson.
260 _aNew York;
_bAMACOM.,
_c2005.
300 _aix, 207 p.;
_c24 cm.
500 _aIncludes bibliographical indexes.
650 _aBUSINESS & ECONOMICS Industrial Management.
942 _cBOOK
_jGSL 658.812 Ev23 2005
999 _c15391
_d15391