000			02338nam a22002657a 4500
001			16873
003			OCLRC
005			20260731013047.0
008			260407t xxu||||| |||| 00| 0 eng d
040			_aOCLRC
082			_aT 658 2021 0122
100			_aSta. Ana, Maria Clarizza M.
245			_aThe new normal business operations of milktea shop: _ba sustainable setting of ESiOR milktea/ _cMaria Clarizza M. Sta Ana, Joseph-Eric A. Francisco, & Krystal Joyce M. Bernardino.
260			_aParañaque City: _bOlivarez College, _c2021.
502			_aUndergraduate thesis.
520			_aESiOR milktea had continued to serve their to their customer using the advantage of social media to operate and promote the ESiOR products despite the pandemic, co-researchers implementing strategies to help accommodate their operation on a day-to-day basis, but despite the sustainability strategies that they implemented, ESiOR Milktea had a hard time adapting to a new normal environment. Since the government health protocol about the virus is affecting ESiOR suppliers of materials and ingredients they used to make milktea. To obtain credible information the researchers made a structured interview that is sent to the informant, the researchers conducted five (5) in-depth interviews with informants, through online messages which were analyzed using narrative analysis. Even though ESiOR Milktea uses the advantage of the social media which is relevant nowadays for business and managed to sustain their operation despite the pandemic, ESiOR still faced some issues and challenges that affected their business. Based on the data that has been gathered, the researchers propose an alternative inventor)' strategic plan that may help micro-enterprise businesses like ESiOR Milktea to sustain in the new normal. The findings suggest conducting a gap analysis. This study proposes a gap analysis to assist ESiOR Milktea in identifying weak points in their operations to help them assist and sustain their business in the new normal and to further guide them towards their future plans.
650			_aMilktea
650			_aSustainability
650			_aNew Normal
650			_aMicro Enterprise
650			_aOperations
700			_aFrancisco, Joseph-Eric A.
700			_aBerardino, Krystal Joyce M.
942			_cTHES _jT 658 2021 0122
999			_c16873 _d16873